Computers, you can't live with them and you can't live without them. Tom gave me a new computer. It had glitches in the program and kept shutting down. He took it back for a new one. Within a day the screen turned dark and it wouldn't work. I took it back. The service technitian asked if I had closed the lid while the computer was still on. Probably, if I was picking it up or getting it out of the way.
Well the new programs go into sleeper mode and if you shut the lid it locks up the whole system. You have to unplug it from the wall and take the battery out of the back to get it fixed. he tells me it is not in the manual, only a person with a lot of experience could diagnose the problem this quickly. He did a cute little fix customizing the sleeper mode to never come on, just screen saver. So this problem should not happen again. Awesome, one problem solved.
The next problem is I can't print anything from this new computer. We have loaded the driver for Riley's new printer. It is supposed to be wireless. Nada, not a thing happens. The little icon spins in circles, but at the other end, Riley's beautiful new printer nothing happens.
so I tried plugging in my old printer. State of the art in 2006 when I purchased it. Well, thats two generations ago. We have had Vista and now Windows 7. My "old" printer is incompatible with my new computer even after downloading a driver from the manufacturer's web site. its enough to pull your hair out.
So if you are in the position to purchase a new computer just know that the most successful method is to replace everything in the office with the same brand and buy them all at the same time so their ages match.
I love computers. The ability to communicate with friends, the research at your fingertips, it improves the quality of our lives, but only after the hours and hours of frusteration to get the damn system to work and all the devices to work with it.
My solution to the printer has been to hook up my old faithful computer that I bought with it four years ago, and continue using it until it croaks for good. Last time we had computer problems, Tom took the computer to work and handed the problem off to someone who knew what they were doing. We may have to hire someone and let them do their magic.
I asked the technitian at school what kind of system he likes. He told me he likes to build his from scratch. I just remind myself of the old days, pre computer. Typing with copy paper and ribbons of ink. Computers no matter the headache to get set up are worth it.
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Sleep mode has always been a problem and the first thing I turn off. I have never had it do that however. I would not take the techs word for it being the real problem but it would be cool if it was. Shutting down should be the only thing you have to do.
ReplyDeleteWireless printers are tricky sometimes. You have to set it up hooked up first I believe. I still do not have mine hooked up for wireless, just use a long cable.
To use your old computer to print .... well that's silly. Let me know what computer you have and what printer Riley has and I'll see what I can figure out. If they can put a man on the moon we can get a stupid printer to work.
Window's 7 is nice but your right nothing works on it.... unless you know how to force it. I bet you have a hammer around somewhere. It may not get the programs working but you'll feel better. Really, no old programs will automatically work, there are ways around it. If you have certain programs that you use all the time let me know what they are, or were and I will look up a work around for you.
who knows if the sun ever comes out maybe I can drive up and get things set up for you.
The printer is a dell photo 964. Its a combo unit with fax and scan. The new computer is a Gateway NV59
ReplyDeleteOH YA... two of my favorite brands... I know John Deer does not make electronics which is really to bad.
ReplyDeleteI'll do some checking
It seems your new printer is really rather old. AND... does not work with Windows 7. Many dell printers do not work with Win 7.
ReplyDeleteThere is a work around. Located here
http://en.community.dell.com/support-forums/peripherals/f/3528/p/19274021/19506534.aspx#19506534
You will need the R146813 drivers located....
http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146813&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=195111
And you will need clean up patch (R166225.zip) located .....
http://support.us.dell.com/support/downloads/format.aspx?releaseid=R166225&c=us&l=en&cs=&s=gen
These appear to be vista related but many have had good luck with win 7. When you down load the drivers or the patch check to see if there is any documentation.
Hope that helps. I have not looked at your computer info, I don't believe it will matter. If this does not work then I will look at the gateway info.